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prioriTIX Privacy Policy

Effective Date: January, 2025

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PrioriTIX, Inc. ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access our services, including our website, mobile applications, and any other platforms where this Privacy Policy appears (collectively, the "Services").

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By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our Services.

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1. INFORMATION WE COLLECT

We collect different types of information to improve our Services and provide the best possible experience.

1.1 Personal Information

"Personal Information" refers to any data that can be used to identify you. We may collect the following categories of personal data:

  • Identifiers: Full name, email address, mailing address, phone number, username, password, and account information.

  • Payment Information: Billing address and partial payment details (full payment details are processed securely by third-party payment providers).

  • Transaction Details: Purchase history, ticket reservations, event preferences, and customer support interactions.

  • Device & Location Data: IP address, browser type, operating system, device identifiers, and approximate location when accessing our Services.

1.2 Non-Personal Information

We may also collect non-identifiable information, including:

  • Aggregated data regarding how users interact with our Services.

  • Technical information about the devices used to access our Services.

1.3 Information You Provide Voluntarily

We may collect information that you voluntarily provide when:

  • Creating an account.

  • Subscribing to newsletters or marketing communications.

  • Engaging with our customer support team.

  • Participating in contests, sweepstakes, or surveys.

  • Submitting reviews or interacting with our social media pages.

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2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To Process Transactions: Completing ticket purchases, fulfilling orders, and providing customer service.

  • To Improve Our Services: Analyzing user behavior to enhance user experience and optimize performance.

  • To Communicate With You: Sending order confirmations, responding to inquiries, and notifying you of changes to our Services.

  • For Marketing and Promotions: Sending promotional emails, special offers, and recommendations based on your preferences.

  • For Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions or unauthorized activities.

  • To Comply With Legal Requirements: Meeting legal obligations, responding to regulatory authorities, and enforcing our Terms of Use.

We do not sell your personal data to third parties.

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3. HOW WE SHARE YOUR INFORMATION

Your information may be shared with:

  • Event Organizers & Venues: To facilitate ticket fulfillment and event participation.

  • Third-Party Service Providers: Payment processors, cloud storage providers, analytics providers, and marketing partners.

  • Legal Authorities: When required by law, court orders, or governmental regulations.

  • Business Transfers: If PrioriTIX, Inc. undergoes a merger, acquisition, or asset sale, user data may be transferred.

  • Advertising Partners: If you consent, we may share limited data for personalized advertising.

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4. YOUR PRIVACY RIGHTS & CHOICES

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Deletion: Request the deletion of your personal data, subject to legal exceptions.

  • Opt-Out of Marketing: Unsubscribe from promotional emails using the "Unsubscribe" link.

  • Data Portability: Request a copy of your data in a structured format.

To exercise your rights, contact us at privacy@prioritix.com.

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5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies for various purposes:

  • Essential Cookies: Required for site functionality.

  • Analytics Cookies: Help improve website usability.

  • Marketing Cookies: Used for targeted advertising (you can opt out).

You can manage cookie preferences through your browser settings.

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6. DATA SECURITY

We implement industry-standard security measures, including:

  • Encryption of sensitive information.

  • Access controls to restrict unauthorized access.

  • Regular security assessments to detect vulnerabilities.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

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7. THIRD-PARTY LINKS & SOCIAL MEDIA

Our Services may include links to third-party websites or integrations with social media platforms. PrioriTIX, Inc. is not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing information.

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8. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 13 years old. If we learn that we have collected data from a child under 13, we will take steps to remove that information.

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9. INTERNATIONAL USERS

If you access our Services from outside the United States, your data may be transferred and processed in countries where data protection laws may differ. By using our Services, you consent to this transfer.

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10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or posted on our website. Your continued use of our Services after updates constitutes acceptance of the revised policy.

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11. CONTACT US

For questions or data requests, contact us at:

Email: info@prioritix.com
Mailing Address: PrioriTIX, Inc., 9 E Loockerman St Ste 311,  Dover, DE 19901-8305

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